SUMOGORILLA.COM - about us/faq

ABOUT US AND FREQUENTLY ASKED QUESTIONS!

SUMOGORILLA.COM- I love Japanese and American Movies. I really love the ones from the 50's through the 90's! That's why I started sumogorilla.com! To give you the fan the forgotten gems from my childhood.

Here at sumogorilla.com our goal is to be the one place to go to get the best in rare, hard to find dvds! So please take the time to browse our site. Have fun and check back often as we will be adding new items on a frequent basis.

We have a lot of DVDs that are not listed here, so if you don't find something you like - Please email us with your request, most likely we have it or can get it for you.

Our Guarantee: sumogorilla.com is dedicated to amazing Customer Service and Quality. Our Digitally re-mastered DVDs are unlike any other DVDs sold on the web. It may be the same movie other sellers have but our superior quality and workmanship are unbeatable. We strive to make a quality product for you to enjoy!

We use ONLY the best DVD-R's for our movies. Premium quality silver High Grade DVDs that will last a lifetime.

What we sell will play on any DVD Player, Xbox, Xbox 360, PS2, PS3 or Computer without any problems.

When you order a DVD from SUMOGORILLA.COM, not only will you be getting an awesome DVD, but you will also get a premium DVD insert in Full Color and a sturdy standard DVD case(s) for you to keep and display proudly in your DVD collection.

Our Policy is very simple - We want happy customers. We also want you to buy from us again and again and again and again… you get the idea… That’s why we ship to you using USPS Priority mail. So you can have your movies asap! Remember sumogorilla.com has the highest quality dvds and the fastest shipping on the internet.

We welcome our returning customers!! If you are new to SUMOGORILLA.COM we welcome you too and look forward to earning your business!

Thanks for reading, enjoy the site, ......I'm tired of typing ......I'm going to go watch a movie now!

Your friend,

Jamie L. Evans - President of sumogorilla.com

Feel free to contact us with any questions, anytime at email@sumogorilla.com

Check below for our frequently asked questions

FREQUENTLY ASKED QUESTIONS

How long does it take to process my order?

Your order will be processed immediately, within 24 hours.

Delivery time frame for dvds is 2-5 business days.

What payment methods do you accept?

We Gladly accept Visa, MasterCard, Discover, American Express and echeck directly via PayPal secure checkout.

*echeck must clear before items are shipped. Usually 7 business days.

Is ordering online secure?

Yes! In the words of paypal - " PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for your transaction." You can read more about paypal and how it protects users payment information here

100% Guaranteed, protected, secure payments made through paypal. Paypal account not required!

How do I contact sumogorilla.com?

You can e-mail us at email@sumogorilla.com, or call us direct at (614) 893-1753 (1-800 number coming soon!)

How do I get my USPS tracking number?

Your USPS tracking number will be sent to your e-mail address once your order has been shipped.

Do you ship Internationally?

No we don't, but we will very soon.

Does sumogorilla.com have a walk in store where I can physically pick up my merchandise?

We do not have a store front or will call facility. All orders are placed on-line, and shipped via USPS PRIORITY MAIL.

What region are your dvds and what is the quality of your dvds?

All DVDs we sell are in DVD-R format. They are playable on about 98% of DVD players. (Note: These are high quality DVD's, not VCD's. VCD's are a lower quality recording media and do not hold up in both viewing quality or physical quality as DVD's.) DVDs are Region 0 (meaning region free) in NTSC format. We DO NOT accept return for player incompatibility. All DVD-Roms (DVD players in your computer) can play DVD-Rs. currently http://www.vcdhelp.com/dvdplayers.php is best place to find out information about your DVD player. We convert all of the movies here at sumogorilla.com using state of the art equipment and we go to great lengths to track down the highest quality source that we can. The audio/visual quality of each movie is rated from 1-10, 10 of course being the best and 1 being the worst. The majority of OUR catalogue are 8's, 9's or 10's.

- 10/10 is DVD or Laser Disc Quality!!!

- 9/10 is brand new VHS Quality

- 8/10 is slightly less than VHS Quality

- 7/10 is equal to T.V.(a used VHS tape) Quality

- 6/10 - 4/10 is Fair to substandard quality but the only available version.. still watchable!.

-3/10 to 1/10 is not watchable....we do not carry dvds in this category!

The DVD Collector Box Sets offered by sumogorilla.com feature:

* Great Interactive DVD menus!

* Great audio and visual quality!

* Fantastic DVD collector box/case with professional cover art!

What does NTSC region free mean?

NTSC (National Television System Committee)

The NTSC is responsible for setting television and video standards in the United States (in Europe and the rest of the world, the dominant television standards are PAL and SECAM). The NTSC standard for television defines a composite video signal with a refresh rate of 60 half-frames (interlaced) per second. Each frame contains 525 lines and can contain 16 million different colors. The NTSC standard is incompatible with most computer video standards, which generally use RGB video signals. However, you can insert special video adapters into your computer that convert NTSC signals into computer video signals and vice versa.

Region free means it will play anywhere in the world!

What does Fullscreen or Widescreen mean?

The ratio of image width to image height. Common motion-picture ratios are 1.85:1 and 2.35:1. Television screens are usually 1.33:1 (also known as 4:3), which is similar to the Academy standard for films in the '50s. HDTV is 1.78:1, or 16:9. When widescreen movies (films with aspect ratios wider than 1.33:1) are displayed on 1.33:1 televisions, the image must be letterboxed, anamorphically squeezed, or panned-and-scanned to fit the screen.

Fullscreen (4:3)

A term used to describe the shape of the picture a movie is displayed in order for it to fill an analog TV screen. Analog TVs have a 4:3 aspect ratio, while widescreen TVs (and most theatrical films) have an aspect ration of 16:9. When a film is played in fullscreen format for a 4:3 TV, it is almost always adjusted to fit. You may be familiar with the phrase, "This movie has been modified from its original version. It has been formatted to fit your TV." = much of the original picture has been cropped. The 4:3 shape TV is expected to become obsolete over the next decade as TV moves to digital and HDTV formats, which are widescreen-based. DVDs often offer both fullscreen and widescreen formats, however many are already only available in widescreen and anamorphic format, catering to the growing audience of home cinema enthusiasts who have already abandoned fullscreen.

Letterbox (4:3)

Video mastering process whereby a film source with an aspect ratio greater than that of the video master is transferred to the video master in such a way that no film image is cut off to the left or the right, requiring the addition of black bars at the top and at the bottom of the image so that it entirely fills the screen - in other words, the technique of shrinking the image just enough so that its entire width appears on screen, with black areas above and below the image.

The advantage of this technique is that the film images are shown as originally intended by the film's creators, not interfering with their shot composition and artistic intentions. The disadvantage is that the entire image must be shrunk, which makes viewing on smaller TVs more difficult.

Widescreen (16:9)

Term used to describe a picture in which the aspect ratio is wider than the NTSC standard of 4:3/1.33:1. Almost all movies made nowadays are shot in some widescreen format. To solve the problem of different aspect ratios, several different techniques can be used. Among them are anamorphic squeezing, letterboxing, and Pan and Scanning.

Anamoprhic Widescreen (16:9)

DVDs can be anamorphically enhanced. This means that the video is stored in a "squeezed" format on the disc. The DVD player will then "unsqueeze" the image before outputting it to your television or projector. The advantage of an anamorphic transfer is an increased resolution and therefore, better picture quality than a standard widescreen transfer. No pixels are wasted in producing the black bars, present above and below a 2.35:1 framed picture.

What is a workprint?

A workprint is a rough version of a motion picture, used by the film editor(s) during the editing process. Such copies generally contain original recorded sound that will later be re-dubbed, stock footage, additional scenes not found in the theatrical release. Many times it's a longer and better cut of the film.

Is sumogorilla.com (sumo gorilla) legal?

Yes we are legal. Most films are obtained from original sources and are believed to be in the public domain. Dvds are sold, as a SERVICE, from one collector to another, and no rights are given or implied. All Services provided are in full accordance with the United States copyright law known as The Berne Act: "Films unreleased in the United States, including original version of films altered and/or edited for release in the United States, are not protected by American copyright; thus, they are considered public domain."

* In regards to the legality of the Video Home Recording act settled by Congress with the Home Recording Act( P.L 102-563,106 Stat 4237,Codified at 17 U.S.C 1001-1010) in October 1992. No action may be brought under this title alleging infringement of copyright based on manufacture, importation, distribution of a digital or analog recording medium or based on the non-commercial use of such a device or medium. No rights are intended, expressed or implied. We provide a service from one collector to another. The services rendered include cost of transfer, archival, and transporting said goods. Any claims to and for the rights of said materials can be forwarded, requested and considered for removal from the list. We have the right to add to this disclaimer without previous notice, to our visitors, you should read this policy before you purchase any title. When ordering buyer agrees on this membership policy.

If sumogorilla.com is wrong and you are officially involved with a title sold on this web site, and wish it removed from our site, please send a cease and desist notification -- with credentials, along with the information necessary to contact you to our e-mail address. (email@sumogorilla.com)

Please read our terms of use page before purchasing sumogorilla.com (sumo gorilla) dvds.

What are your shipping rates?

All DVDs will be shipped via USPS Priority mail for FREE! You will receive your item in 2-5 business

days after purchase. Sumogorilla.com usually ships within 24 hours of receiving payment. We care about the DVDs you just bought from us. We ship our DVDs in USPS cardboard boxes and the dvds are wrapped in alot of bubblewrap!

Sumogorilla.com can not assume responsibility for stolen items from your place of residence. All packages will have a delivery confirmation tracking/e-confirmation number on them for proof of delivery.

sumogorilla.com does not assume any liability for damage caused during shipping. Shipping insurance can be purchased for $4.00 per Box. Please contact email@sumogorilla.com prior to making payment if you would like to have shipping and handling insurance added to the invoice.

*sumogorilla "merchandise" shipping rates are different and are found at cafepress.com

*Remember we use free USPS Priority mail and free delivery confirmation(tracking) on every item shipped.

Do your DVDs come with cover art on the box and on the dvds themselves and are they standard dvd cases?

Yes! The picture you see in the "dvd store" is what your cover art will be. It is full cover art, front and back. We only use the best in standard dvd cases! No slim or cheap flimsy cases here at sumogorilla.com! We don't use stickers on our dvds. (we find they get gummed up in your dvd player!) We professionally print directly on our dvds. DVD title and DISC number.

What is your Privacy Policy?

We DO NOT collect or see your credit or bank information during the Paypal checkout process, we do see your name and address, telephone number, and email. When you supply us with your email address you may receive periodic emails from us with information on new products and services, upcoming events or coupons. If you do not wish to receive such emails, please let us know by emailing us at email@sumogorilla.com.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line, when necessary.

We do not partner with or have special relationships with any ad server companies.

What is your policy on returning merchandise?

sumogorilla.com offers a free replacement warranty on all defective products. Please make sure that the problem is not a compatibility issue with your player. Please send an email for the return procedure. : email@sumogorilla.com. Due to the easy access to DVD recording devises, sumogorilla.com does not give refunds. Postage to sumogorilla.com is the responsibility of the buyer. Sumogorilla.com will pay for the return postage to the buyer. Please use USPS delivery confirmation when shipping items for exchange. Sumogorilla.com is not responsible for lost or stolen items sent for exchange in the mail .The replacement warranty does not include scratches on the dvd(s) or damage caused during shipping. The buyer will need to contact the USPS (United States Postal Service) concerning any damage caused by shipping or handling. Sumogorilla.com does not assume any liability for damage caused during shipping. Shipping insurance can be purchased for $4.00 per DVD box set. Just email us if you would like insurance added to your order.

How do i buy your DVDs...I'm confused?

Just select the dvd you want to buy....click on ADD TO SHOPPING CART. Repeat procedure if you are buying more than one dvd. When finished click on VIEW CART to make sure everything is correct. Next click CHECKOUT. You will be directed to our PayPal Secure checkout service (Paypal is the safest way to buy online. sumogorilla.com does not see your personal information at anytime during the checkout process). Choose the way you want to pay -Visa, Mastercard, Discover card, American Express, E-check or Paypal account. It's up to you. Type in your name, address, email address, etc. You will get a confirmation email from Paypal, followed by an email from sumogorilla.com (within 24 hrs). The next email you will receive is your delivery confirmation/tracking number. After receiving that email expect your DVD(s) in 5 business days or less!

I'm looking for a certain title, can you find it for me?

Yes! Well we can try anyway, there is a pretty good chance we'll be able to track it down for you. Email us at email@sumogorilla.com and tell us what you are looking for!

If you feel that we have not answered your question, please feel free to contact us at: email@sumogorilla.com.

All logos and images used on this website are registered trademarks of their respective companies. All Rights Reserved. Copyright © 2007. sumogorilla.com is managed by Jamie L. Evans., Some of the content presented on our sites has been provided by fans, other unofficial websites or online news sources, and is the sole responsibility of the source from which it was obtained. Sumo Gorilla is not liable for inaccuracies, errors, or omissions found herein. *All titles are assumed to be in public domain, and will be removed upon request. Sold & traded on a collector to collector basis, with no rights known, implied, or given.For removal of copyrighted images/material, email me : email@sumogorilla.com. This website is not affiliated with, or authorized or endorsed by Toho Co. Ltd. Toho is the owner of all copyrights and trademarks in its respective films and characters, and all of its rights are expressly reserved. © 1943-2008 Toho Co. Ltd. and its related entities. All rights reserved. Any reproduction, duplication or distribution of these materials is expressly prohibited. .

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